Our UK site is in its final stages. Everything here is current and our UK team is ready to help. A few company details are still being added.
Contact our UK teamHuman support when online harm becomes real.
We help schools and multi-academy trusts, sporting and community groups, membership organisations, employers, and parents and carers keep young people, families and staff safer online. In simple terms: we teach your community how to avoid harm, guide you through it when something goes wrong, and support people to recover.
Not sure where to start? Find your fit in 30 seconds
Not sure where to start? Answer four quick questions.
We'll suggest the best starting point for your organisation. It takes about 30 seconds.
- No email needed to see your result
- Your answers come with you if you get in touch, so you won't need to repeat yourself
Find the support that fits your community.
Every option is built on the same proven model. What changes is who it protects and how it's delivered.
Schools and trusts
The Schools Solution: lessons, parent education, 24/7 incident support and specialist help, plus consulting for your senior leadership team.
Explore schools and trusts Sport, youth and communitySport and community groups
Protect young people beyond training, rehearsals and meetings. From sporting clubs to Scouts and Guides, performing arts and lifesaving clubs.
Explore clubs and groups Peak bodies and associationsMembership organisations
Offer every member expert online safety support, with network pricing and co-delivered programs.
Explore partnerships Employers and HRCorporate
One membership supports the whole household, including remote and field-based teams, plus cyber awareness training.
Explore corporate Families at homeParents and carers
The Village by CS: a subscription with practical guidance on the apps, games and risks children face, weekly updates and expert masterclasses. Currently built for an Australian audience, with a UK version on its way.
Explore the VillageKeeping up with your child's online world is hard. We make it easier.
The Village by CS is our subscription for parents and carers: practical guidance on the apps, games and risks your child faces, weekly updates and expert masterclasses. Subscribe directly, or check with your school, club or employer. If they are a member, you may already have free access.
Please note: the Village is currently built for an Australian audience, so some of its content, examples and support contacts are Australia-specific. A UK version is on its way.
Online harm is a public health issue. It needs a public health response.
Harm that starts on a phone shows up in classrooms, changing rooms and workplaces: in anxiety, absence, conflict and lost confidence. Like any public health challenge, it can't be solved by one assembly or one policy. It needs prevention for everyone, early help for those at risk and specialist support for those already harmed.
The government is acting. The Online Safety Act is now in force, Ofcom's children's safety codes have applied since July 2025, and KCSIE 2026, in force from 1 September 2026, links cyber security to safeguarding and expects annual, leadership-led filtering and monitoring reviews.
of 11 to 17 year olds in the UK saw harmful content online in the past month.
Source: Ofcom, Children's Online Experiences, May 2026.
UK children reported being sexually extorted online to the Report Remove service in 2025, a record year.
Source: Internet Watch Foundation, April 2026.
of those sextortion reports involved boys, most aged 14 to 17.
Source: Internet Watch Foundation, April 2026.
Education for every pupil, parent and member of staff, before harm happens.
Early help the moment something goes wrong, to stop it escalating.
Specialist investigation and psychological support to reduce long-term impact.
Before, during and after an incident. All in one place.
Most providers do one piece: a talk, an app or an investigation. We connect the whole journey, so nothing falls through the gaps when it matters most.
We teach
So people recognise risks and know when to ask for help.
- Evidence-based classroom lessons for ages 4 to 18+
- The Village by CS: weekly guidance and masterclasses for parents, carers and staff
- 3Cs Help: practical steps for pupils
- Staff, coach and volunteer training
We guide
So incidents are handled calmly, quickly and consistently.
- 24/7 Cyber Incident Helpline, with support via phone, webchat, webform or email, for member communities
- Every call and message handled by trained, qualified online harm specialists
- Structured triage, safety checks and evidence-preservation guidance
- Response playbooks tailored to your organisation
- Victim-centric, consent-led investigations led by a former federal police detective
We support
So people move forward and your organisation learns.
- Counselling through our MindShield Matters practice
- Coordination with your DSL and pastoral team
- Post-incident debrief and a practical action plan
- Reporting and trends that strengthen prevention
Your DSL stays in charge of safeguarding. We make sure they never have to handle an incident alone.
Talk to an expertBuilt for the people you look after.
A Schools Solution built around your DSL.
A managed online safety solution for your whole school community, whether you are a single school or part of a trust. Your Designated Safeguarding Lead carries enormous responsibility, so we keep pupils, parents and staff up to date, and stand beside your DSL and pastoral team when something goes wrong.
Many incidents now begin on personal devices during school hours, blurring the line between school and home. Our consent-led approach helps schools and families act together.
- Classroom lessons for ages 4 to 18+, built by teachers
- The Village by CS for staff, parents and carers
- 3Cs Help for pupils: Calm, Capture, Call
- 24/7 incident support for your community
- Response playbooks aligned to your safeguarding procedures
- A dedicated relationship manager
- Discounted member rates for investigations and counselling
- Reporting your DSL and governors can use
Your school stays informed. We keep you in the loop when a pupil has needed our help, while handling pupil information with sensitivity.
- Mental Health First Aid and digital wellbeing training for pastoral staff
- Incident readiness workshops for your SLT and DSL team
- Cyber security reviews and virtual CISO support
- Safeguarding and online safety policy review
A safer online culture, trust-wide.
Consistency, assurance and support when it matters most. We help multi-academy trusts, dioceses and school networks build the capability to prevent, respond to and recover from online harm across every school community.
The same prevention, response and recovery support in every school, whatever its size or resources.
Shared pathways and playbooks close the gap in how schools prepare for and manage incidents.
Clearer pathways and more consistent practice give system leaders confidence in how incidents are handled.
Structured triage and early help stop incidents growing into crises, protecting pupils, staff and reputation.
- The Schools Solution, delivered consistently across your schools
- Shared response pathways and playbooks
- Online risk and governance consulting for system leaders
- Coordinated delivery and network pricing
Grounded in the dignity, responsibility and wellbeing of every school community.
Protecting young people beyond the field, the stage and the clubhouse.
The activity no longer ends when training, rehearsal or the meeting finishes. Group chats, direct messages, livestreams and public profiles create new risks for young people, families and volunteers. For sport, we work alongside your national governing body's safeguarding framework and your Club Welfare Officers.
Coach, leader, volunteer and Welfare Officer training. Parent briefings. Elite athlete digital risk program.
24/7 incident pathway. Readiness workshops, playbooks and crisis communications.
Investigations, platform takedowns, family support and safe return to activities.
Built for community clubs, youth teams and academies, high-performance pathways, governing bodies and professional clubs. Available as Bronze, Silver and Gold packages.
Give every member protection they'll value.
Your members face the same online risks, but most can't afford specialist help on their own. Partner with us to make expert prevention, response and recovery affordable across your whole network.
- Network-wide pricing that reflects your reach
- A member benefit your organisation can promote
- Co-delivered programs, such as a year-long digital wellbeing program
- Sector webinars and briefings on emerging risks
- Commercial models that can create revenue for your organisation
- Multi-academy trusts and school networks
- National governing bodies of sport
- Insurers and brokers
- Professional and industry associations
- Employer and community networks
Support your people, and the families behind them.
When a scam, sextortion threat or bullying incident hits someone's family, it comes to work with them. For remote and field-based teams, distance makes it harder. One annual membership gives each staff member and their household expert help, wherever they are, and complements your Employee Assistance Programme.
- Household access for staff and family
- 24/7 human support in an incident
- Weekly guidance and monthly masterclasses
- Discounted investigations and psychology
- Cyber awareness and behaviour change training
- Fully remote: no site visits or travel
of UK businesses had a cyber security breach or attack in the past year. Phishing was the most common, affecting 38%.
Source: DSIT, Cyber Security Breaches Survey 2025/26, April 2026.
Confidential by design. Individual conversations are not disclosed to the employer, subject to legal and serious safety obligations.
Get a quote for your team
The Next Incident.
Two self-guided simulations that put you in the room as an online incident unfolds, one at a school and one at a sporting club. Make the calls, see the consequences, and find out how ready your team really is.
- One free link gives you both scenarios
- Runs in your browser, at your own pace
- Built from the kinds of incidents our team responds to
- Ideal to work through with your DSL team, SLT, trust safeguarding leads or Club Welfare Officer
Tell us a little about your school, trust or organisation and we'll send your access link straight away. You'll get both scenarios.
Up and running without adding to your workload.
We handle the set-up, the launch materials and the heavy lifting. Your community just needs to know who to contact.
- 01Onboard
One planning meeting sets up access and response arrangements.
- 02Launch and educate
Ready-to-use communications and ongoing education.
- 03Reach out
Your community contacts a trained person 24/7.
- 04Respond
We assess safety, reduce harm and notify you when required.
- 05Recover
Close safely, or connect people to investigation and counselling.
- 06Improve
Trends and reporting strengthen your prevention.
Introduces the service to pupils, staff and families, so everyone knows how to reach us.
In classrooms, clubrooms and staff areas, so help is always a scan away.
Regular reminders that keep online safety, and our support, front of mind.
Sent through your school or organisation, so new and returning families hear it again.
Online incidents are technical, behavioural and human. So is our advice.
Scoped engagements delivered by the specialists who respond to real incidents. Available on their own or alongside a membership.
Digital wellbeing capability
Mental Health First Aid training, targeted workshops, decision trees and response templates. Single school, group program or year-long.
Incident readiness
Scenario workshops that test your response, tailored playbooks, frontline triage training and crisis communication templates.
Cyber security and risk
Cyber security maturity reviews with prioritised recommendations, and ongoing virtual CISO support.
Business continuity
Identify critical activities and build workable plans. Starts with a BCP 101 webinar, then light-touch or facilitated support.
Safeguarding and policy review
Safeguarding, child protection, photography, social media and conduct policies reviewed against today's online risks, with a practical action plan.
Investigations
Victim-centric, consent-led investigations of serious online incidents, with careful evidence handling and referral support.
Somewhere safe to land.
We must arm our parents and young people with the skills, knowledge, and courage, to not place themselves in harm's way, and when such harm comes knocking, to know how to manage and respond to it.
As an Olympian, tough competition and winning the mental battle were always part of racing and part of life. But bullying and abuse simply aren't.
Simple to start. Built to scale.
Annual pricing that grows with your pupil numbers, membership or headcount. Specialist services only when you need them. The right option depends on your organisation, so we'll recommend one after a short call.
Annual membership
A base fee plus a simple per-pupil, per-member or per-staff rate. Education, 24/7 support and discounted specialist rates included.
Get a quoteBronze, Silver and Gold
Packages that add training, playbooks, readiness exercises and specialist allocations as your needs grow.
Compare packagesEnterprise partnership
Coordinated delivery and trust-wide or network pricing that makes support affordable for every school and member.
Discuss a partnershipWhy "Cybernetic"?
Cybernetics comes from the Greek kybernētēs, the steersman: the person who keeps a ship on course by constantly reading the conditions and adjusting. It shares its root with the word "govern".
In 1948, mathematician Norbert Wiener used it to describe how people and machines communicate and self-correct through feedback. That's how we think about safeguarding. Not a one-off talk or a policy on a shelf, but a living system that sees what's happening, responds, learns and adjusts, with people and technology working together.
Everything we do is grounded in dignity, responsibility and wellbeing.
Education and insight help your community notice risk early.
Trained people act quickly and calmly when harm occurs.
Every incident feeds back into stronger prevention.
Your approach keeps pace as technology and risks change.
The expertise to manage complex incidents. The care to support the people affected.
A multi-national team, founded in Australia, bringing cyber security, investigations, psychology and education together.
Jessica Sears
Former PwC Director of Cybersecurity and Privacy. MBA, MSc Behavioural and Organisational Psychology, CISM, CISA.
Georgia Brookes
Former Australian Federal Police Detective Sergeant and Head of Financial Crime Investigations at National Australia Bank.
Jesse Coulson
Your local point of contact, leading our work with schools, clubs and organisations across the UK.
What leaders ask us first.
Can't see your question? Get in touch and we'll talk it through.
Does this replace our DSL or safeguarding procedures?
No. Your DSL and your procedures stay in charge. We give your community immediate expert support, notify your DSL when their involvement is required, and help them make confident decisions.
Is what people tell you confidential?
Private conversations are not automatically shared. Information is shared with consent, or where legal and serious safety obligations require it.
How is it priced?
Simple annual pricing that scales with pupil numbers, membership or headcount. Investigations and ongoing counselling are scoped separately at discounted member rates.
How much work is it to get started?
Very little. One planning meeting, then ready-to-use launch communications. Families and members register directly, and lessons come with full teacher guides.
Are you set up to work in the UK?
Yes. Cybernetic Shield was founded in Australia and now works with communities across the UK, Australia and New Zealand. Our UK service is delivered under UK data protection law, with UK referral pathways.
Make sure no one in your community faces online harm alone.
Tell us about your organisation. We'll talk through your risks, show you how it works and recommend the right level of support.
Existing members: please use the incident support details in your member pack.